Zoom Phone offers features such as Bring Your Own Carrier (allowing customers to bring existing PSTN SIP trunks to the Zoom platform for easy international and phased deployments), the ability to escalate voice calls to video with a single click, and contact center partnerships with Five9 and Twilio. Support for inbound and outbound calling through the public switched telephone network (PSTN) and seamlessly integrated telephony features enable customers to replace their existing PBX solution and consolidate all of their business communication and collaboration requirements into their favorite video platform. Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform. We also released several enhancements for our phone service, including multi-language prompt support, Office 365 and Gmail integrations, the ability to multitask on mobile without dropping the call, on-hold music management, and others. Zoom today announced the general availability of our Zoom Phone cloud phone service in the United Kingdom and Australia.
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